Maya and I bought this store in 2020. I'd already spent 33 years in furniture retail by then, most of it learning the same lesson over and over: people don't buy furniture from stores. They buy it from people.
So here are ours. This is the whole roster, not the org chart version.
Maya runs the creative side. She's a seasoned interior decorator and every vignette on our floor is hers. When customers say the store feels like a home they want to live in, that's Maya's work, not mine.
Jenna Wile is our store manager. Every order, every delivery schedule, every follow-up call runs through her. Read our Google reviews sometime and count how often her name shows up. Detail people are rare and we know what we have.
Jordan Waters supervises distribution and delivery, and Chris Charles delivers with him. Careful, courteous, and fast enough that customers write reviews about the delivery itself, which almost never happens in this business.
Why does it matter who works at a furniture store?
Because furniture is a long relationship disguised as a purchase. Something eventually needs adjusting, a part, a question, a warranty claim. At a warehouse chain that's a ticket number. Here, the person who sold you the sofa walks over to the person who delivered it, and they figure it out while you're still on the phone.
The store has served Melbourne since 2009, we've been the family behind it since 2020, and we run it on a simple rule: tell the truth about what things cost, look under the cushion, and stand behind it after the truck leaves.
Come say hello at 1024 S Harbor City Blvd, Monday through Saturday, 10 to 6. Faces and details on the Team Atlantic page.
Eric
